Privacy Policy
Afri Essence Food Privacy Policy
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At Afri Essence Food, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our business.
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1. Information We Collect
We collect the following types of information to provide our services:
- Personal Information: Name, email address, phone number, delivery address, and payment details.
- Account Information: Username, password, and order history if you create an account with us.
- Device Information: IP address, browser type, and operating system when you access our website or app.
- Cookies: Data collected through cookies to enhance your user experience and track website analytics.
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2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders.
- Communicate with you about your orders, promotions, and updates.
- Improve our services, website, and customer experience.
- Maintain the security of our systems and prevent fraudulent activity.
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3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners, such as:
- Delivery Services: To fulfill and deliver your orders.
- Payment Processors: To securely process payments.
- Service Providers: For website hosting, email marketing, and customer support.
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All third parties are required to handle your data in compliance with applicable privacy laws.
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4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
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5. Your Rights
You have the following rights regarding your personal information:
- Access your data and request a copy.
- Update or correct your personal information.
- Request the deletion of your data, subject to legal obligations.
- Opt out of marketing communications by clicking the unsubscribe link in our emails.
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To exercise these rights, contact us at afriessencefood@yahoo.com.
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6. Security Measures
We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
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7. Cookies
Our website uses cookies to:
- Enhance user experience.
- Analyze website traffic and trends.
- Enable certain website functionalities.
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You can control or disable cookies through your browser settings. Note that disabling cookies may affect your ability to use some features of our site.
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8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and where appropriate, we will notify you via email.
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9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: africanessencefood@yahoo.com
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Thank you for trusting Afri Essence Food with your personal information!